Returns & Exchanges
At Mast Store Online, we are committed to your satisfaction! If you are not completely satisfied with your purchase, simply return your order to us within 90 days after receiving it for an exchange or a refund.
How To Return Merchandise
We have two easy ways that merchandise can be returned.1) Follow the instructions you received with your packing slip included in your order or download this form.
2) Return or exchange your merchandise at any of our locations. Make sure to bring along your receipt. See the Contact Us page for location details.
If your shipment arrives and appears damaged, just refuse the order. Call us (1-866-367-6278), and we'll send a new shipment to you right away.
If you open the shipment and it's damaged, be sure to keep the original packaging. Then call us at our toll-free number (1-866-367-6278) or e-mail us. We'll let you know what your next step needs to be.
Please feel free to call 1-866-FOR MAST (1-866-367-6278) with questions about your shipment.