Mast General Store is a values driven organization that fosters an environment where employees are encouraged and supported to do their personal best.  The company strives to be a part of the greater community by getting involved and giving back.  Mast General Store actively supports many causes relating to human needs; arts, education, conservation and preservation.  Carrying on the traditions of a general store includes helping our neighbors!

We are now accepting applications for a SAGE (Service Ambassador for Guest Experience) Representative for our Roanoke, VA location.  A SAGE Representative symbolizes wisdom, prudence and good judgment.  They teach and model the Mast General Store Service Statement, image and culture with humility and grace, embracing and adapting to change, and maintaining respect, dignity and compassion at all times.

SAGE Representatives teach, model and embrace exceptional guest experiences. Some of the essential duties and responsibilities of the SAGE Representative include:

•         Coordinates the initial employee orientation

•         Coordinates ongoing training for staff

•         Makes effective presentations

•         Spends time in each department

A SAGE Representative must be approachable, respectful and honest.  They must work effectively as a team member, while building favorable relationships with all staff members.  SAGE Representatives are also required to work the sales floor in all departments.

Full benefit package includes health, life and disability insurance, PTO at 6 months, generous employee discount, bonus and incentive programs and 401(k) Plan and Employee Stock Ownership Plan.

Please send completed application, resume and salary requirements to Employment@MastGeneralStore.com by December 1, 2019. We will begin the interview process in December with January 2020 start dates.  We will post sales associate positions for our Roanoke location in early 2020. No phone calls please


Follow this LINK to print out an application.